Pilgrim Cycles

Bicycle shop and cafe located at Box Hill and Westhumble Station in the Surrey Hills, on the
spectacular North Downs.

What We Do

Bicycle Custom Builds and Sales

Here at Pilgrim Cycles we make our own brand of Pilgrim touring, audax and bike-packing bicycles on the premises in Surrey.  

We are also an official Dawes Touring Dealer and Surly stockist, which means we get to chat about some remarkable plans and trips with remarkable people!  We generally have a number of Galaxy touring models on display as well as Surlys and the highly regarded Spa Cycles steel tourer.

We do a fair few custom bike builds based on Surly and Bob Jackson frames that we can supply, along with Rohloff Speedhub wheel and bike builds- everything you might want to create your perfect bike in fact.

Bicycles currently IN STOCK to ride away include the following…

Pilgrim Cycles – full details under the ‘Our Bikes’ heading

– Pilgrim Whitedown audax / fast tourer demo available to try
– Pilgrim Northdown tourer demo available to try
– Pilgrim Tourer
– Pilgrim Green-Laner bike packing drop-bar 29er


– Several models of Galaxies in various sizes

– any other Dawes model can be obtained next day subject to availability


– Long Haul Trucker
– Cross Check

– all Surly models can be obtained next day subject to availability.

Spa Cycles

– Steel tourer

We also sell Dawes bikes for all other tastes and uses from sportive to hybrids, trekking, road and mountain bikes.

Repairs, Rebuilds and Renovations

We are able to undertake most repairs and will always give a fair estimate at no cost or obligation. Most parts can be obtained within a day or two, and we will always agree details in advance.  A repair with full service can sometimes be a more efficient way of dealing with those irritating niggles that take the edge off your enjoyment.

We also do a lot of rebuilds and renovations, such as stripping customer bikes and having the frames re-enameled before rebuilding them to their former glory, or sympathetically updating older tourers and road bikes.  We have also rebuilt customers’ older steel mountain bikes as 26″ wheel tourers, which can be a very effective use of a much-loved old frame.   This is a very satisfying process and we would be pleased to discuss your needs and give an estimate at no obligation.

Bikes we have rebuilt or updated with renovated frames include frames by Roberts, Longstaff, Spooner, Brian Rourke, Schwinn, Carlton and Thorn as well as many more workaday Holdsworths, Claud Butlers, Raleighs, Dawes and others.  They all go out ready for another few thousand miles and decades of use giving pleasure to their discerning owners.

For walk-in repairs we have a £10.00 minimum workshop charge, and will always agree the price before proceeding.


Our standard service charge is currently £65 plus parts – extra may be charged for disassembling headsets, bottom brackets and hubs, as well as hydraulic brake bleeding.  Very dirty bikes will incur a £20 surcharge.

For unusual or difficult jobs such as cutting out corroded bottom brackets our hourly rate is £50.

Standard service items are kept in stock, and other items can be ordered in at short notice.

Luggage, dynamo lighting, parts & accessories

We stock Wildcat bikepacking gear, as well as traditional racks, saddlebags and panniers.  Tubus, Carradice and Ortlieb are all available.

Dynamo wheel and lighting sets are always popular, and we are pleased to fit the wheel and lights for a reasonable cost if required.   Fitting is free if purchased with a new bike.  Prices start at around £220 for a hand-built dynamo wheel and both lights, with USB charging options starting around £280.

Tyres, tubes and chains are always in stock as well as pumps, lights, gloves, overshoes and other essentials.  Just about anything else can be ordered in at a day or two’s notice.


Maps & Guides

We are stockists of local Ordnance Survey maps and a range of cycling and walking guides covering local areas and further afield.

We are genuine lovers of maps and the outdoors and will be pleased to advise on local journeys and good reads.


We are also lovers of good books on all sorts of subjects, from cycling to the outdoors in general and round-the-world and adventure travel to quiet strolls in the fields, woods and downs.  We are particularly pleased to be able to offer Frank Patterson books and prints – see the blog pages for more details.

Cafe / coffee shop

Our small cafe is open 6 days a week, from at least 9 to 5 Tuesday to Saturday and 10 till 4 on Sundays, offering top-quality coffees, teas and hot chocolate for take-away and sit-down customers.

We like to think of ourselves as more of a climbing cafe without mountains than a high street  boutique… our coffee and home made offerings are excellent and our toasted sandwiches made with fresh local bread get rave reviews.

Our open fire is a welcome feature during the cold and wet months, thawing and drying frozen cyclists and walkers.  Sandwiches and tea cakes are on offer, as well as home made cakes,  flap jacks, cookies, fruit and crisps.  We welcome cyclists, walkers, rail travellers and anyone else who may be passing.

We use locally baked bread and have other local produce available depending on the season.  Walnuts, apples and artichokes have all been popular.

If you are a very large party maybe call in advance so we can have help available and enough freshly brewed tea and coffee ready for you, although we will do our best to cater for you if you just drop in, no matter how large or small your numbers.