Pilgrim Cycles

Bicycle shop and cafe located at Box Hill and Westhumble Station in the Surrey Hills, on the
spectacular North Downs.

What We Do

Bicycle Custom Builds and Sales

Here at Pilgrim Cycles we make our own brand of Pilgrim touring, audax and bike-packing bicycles on the premises in leafy Surrey.  

DROP-handlebars, FLAT BARS, TREKKING, BUTTERFLY, JONES H-BARS, KOGA and other bars all work well on most of our bikes.  We build plenty of each style.

We are also a stockist of Surly and Sabbath touring and adventure bikes, are an official Dawes Touring Dealer , which means we get to chat about some remarkable plans and trips with remarkable people!  

We do a fair few custom bike builds based on Surly and Bob Jackson frames that we can supply, along with Rohloff Speedhub wheel and bike builds- everything you might want to create your perfect bike in fact.

We are pleased to accept various cycle to work scheme payments, but do have to pass on their commission as an admin fee on top of the price of the bike.  This will be 10 to 15% of the amount of the cycle scheme payment, so typically adds £100 to £150 to the total.

Pilgrim Cycles – full details under the ‘Our Bikes’ heading above

– Pilgrim Whitedown audax / fast tourer demo available to try
– Pilgrim Northdown tourer demo available to try
– Pilgrim Tourer demo available to try

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Surly – standard and custom builds

Complete bikes and custom builds are always popular.  We have built plenty of Disc Truckers, Long Haul Truckers, Crosschecks, Trolls and Ogres as well as Rohloff-hub-geared ECRs, Wednesdays, Ogres, Trolls and Pugsleys that have all had some exciting trips.

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– all Surly models can be obtained next day subject to availability.

Bob Jackson custom builds

We are always happy to help specify and build your ideal bike.  We have built a few Bob Jackson-framed specials to order and also send customers’ own much-loved frames to them for full renovation.

Sabbath titanium gravel, audax, road and touring bikes

We love the Sabbath September AR-1 disc modelwhich is a popular as a gravel or audax / light tourer build.  These are examples of what can be built to order on these highly regarded British designed titanium frames.   Standard builds also available.

Sabbath 011 Sabbath 015

The AR-1 makes a great gravel / ‘cross inspired adventure bike and also works wonderfully as an audax / all round road bike.  Contact us for more details.  The introductory prices cannot last!

– September AR-1 105 11 speed double fully-hydraulic disc carbon fork

– September AR-1  105 10 speed triple TRP Spyre brakes steel fork

Dawes Galaxies etc

– We can order Dawes bikes when available, although they have been sold out and unavailable for the last few months.

Places we know our bikes* have been include……

Americas – top to bottom, left to right.  Great Divide, coast-to-coast, Argentina, Peru, Patagonia, Canada (Vancouver to Halifax)

UK all over including several end-to-ends, coastal routes,  one Guildford to Lands End to Pembroke to Ireland then up the west coast and over to Scotland and home..  2000 miles in 21 days.  Another did most of the UK then on to Norway then back via Scandinavia to Calais.  Possibly into the Arctic Circle can’t remember!

Europe – France, Monaco, Spain, Benelux, Germany, Switzerland, Italy, east to Istanbul, Baltic states, Scandinavia, eastern Europe.

Further east – Turkey, various ‘stans, India, Himalayas,  Thailand, Burma (Myanmar), Cambodia, China, Mongolia.  Iran’s ‘new’ visa rules have stopped a few trips there recently.

Round the World – don’t think anyone’s gone all the way round yet.  An intrepid few have gone overland to New Zealand and Australia and one is doing it in reverse coming home from Australia last we heard.  Some of our customers seem to pack an awful lot into a year.

* the term ‘our bikes’ includes Pilgrim tourers and Surlys we have built as custom one-offs, as well as standard Surly, Spa and Dawes bikes we have supplied to happy customers.

Repairs, Rebuilds and Renovations

We are able to undertake most repairs and will always give a fair estimate at no cost or obligation. Most parts can be obtained within a day or two, and we will always agree details in advance.  A repair with full service can sometimes be a more efficient way of dealing with those irritating niggles that take the edge off your enjoyment.

We also do a lot of rebuilds and renovations, such as stripping customer bikes and having the frames re-enameled before rebuilding them to their former glory, or sympathetically updating older tourers and road bikes.  We have also rebuilt customers’ older steel mountain bikes as 26″ wheel tourers, which can be a very effective use of a much-loved old frame.   This is a very satisfying process and we would be pleased to discuss your needs and give an estimate at no obligation.

Bikes we have rebuilt or updated with renovated frames include frames by Roberts, Longstaff, Spooner, Brian Rourke, Schwinn, Carlton and Thorn as well as many more workaday Holdsworths, Claud Butlers, Raleighs, Dawes and others.  They all go out ready for another few thousand miles and decades of use giving pleasure to their discerning owners.

For walk-in repairs we have a £10.00 minimum workshop charge, and will always agree the price before proceeding.


Our standard service charge is currently £65 plus parts – extra may be charged for disassembling headsets, bottom brackets and hubs, as well as hydraulic brake bleeding.  Very dirty bikes will incur a £20 surcharge.

For unusual or difficult jobs such as cutting out corroded bottom brackets our hourly rate is £50.

Standard service items are kept in stock, and other items can be ordered in at short notice.

Luggage, dynamo lighting, parts & accessories

We stock bikepacking and traditional racks, saddlebags and panniers.  Tubus, Carradice and Ortlieb are  available in limited stock or to order at a couple of days’ np#otice.

Dynamo wheel and lighting sets are always popular, and we are pleased to fit the wheel and lights for a reasonable cost if required.   Fitting is free if purchased with a new bike.  Prices start at around £220 for a hand-built dynamo wheel and both lights, with USB charging options starting around £280.

Tyres, tubes and chains are always in stock as well as pumps, lights, gloves, overshoes and other essentials.  Just about anything else can be ordered in at a day or two’s notice.


Maps & Guides

We are stockists of local Ordnance Survey maps and a range of cycling and walking guides covering local areas and further afield.

We are genuine lovers of maps and the outdoors and will be pleased to advise on local journeys and good reads.


We are also lovers of good books on all sorts of subjects, from cycling and walking to the outdoors in general and round-the-world and adventure travel to quiet strolls in the fields, woods and downs.  We stock an number of local and less-local guides and are particularly pleased to be able to offer Frank Patterson books and prints – see the blog pages for more details.

We always have stock of new copies of ‘Frank Patterson the Early Years‘ priced at £22.50, and ‘Memories of Frank Patterson‘ priced at £27.50.  These can be hard to find new and can turn up second-hand for considerably more for some reason!   We are happy to post these within the UK and worldwide for a reasonable charge.

Cafe / coffee shop

Our small cafe is currently CLOSED and will be the last part of the business to reopen following the Corona virus lockdowns.