Pilgrim Cycles

Bicycle shop and cafe located at Box Hill and Westhumble Station in the Surrey Hills, on the
spectacular North Downs.

What We Do

Bicycle Custom Builds and Sales

Here at Pilgrim Cycles we make our own brand of Pilgrim touring, audax and bike-packing bicycles on the premises in leafy Surrey.  

We are also a stockist of Surly and Sabbath touring and adventure bikes, are an official Dawes Touring Dealer , which means we get to chat about some remarkable plans and trips with remarkable people!  

We do a fair few custom bike builds based on Surly and Bob Jackson frames that we can supply, along with Rohloff Speedhub wheel and bike builds- everything you might want to create your perfect bike in fact.

Bicycles currently IN STOCK to ride away include the following…

Pilgrim Cycles – full details under the ‘Our Bikes’ heading

– Pilgrim Whitedown audax / fast tourer demo available to try
– Pilgrim Northdown tourer demo available to try
– Pilgrim Tourer


Complete bikes and custom builds are always popular.

– Disc Trucker
– Cross Check

– all Surly models can be obtained next day subject to availability.

Sabbath titanium gravel, audax, road and touring bikes

We love the Sabbath September AR-1 disc model, and have two versions currently in stock at unbeatable introductory prices.  These are examples of what can be built to order on these highly regarded British designed titanium frames.   Standard builds also available.

The AR-1 makes a great gravel / ‘cross inspired adventure bike and also works wonderfully as an audax / all round road bike.  Contact us for more details.  The introductory prices cannot last!

– September AR-1 105 11 speed double fully-hydraulic disc carbon fork

– September AR-1  105 10 speed triple TRP Spyre brakes steel fork



– Several models of Galaxies in various sizes always available to try.

– We also sell Dawes bikes for all other tastes and uses from sportive to hybrids, trekking, road and mountain bikes.  Most are available next-day subject to availability.

Spa Cycles

– Steel tourer

Places we know our bikes* have been include……

Americas – top to bottom, left to right.  Great Divide, coast-to-coast, Argentina, Peru, Patagonia, Canada (Vancouver to Halifax)

UK all over including several end-to-ends, coastal routes,  one Guildford to Lands End to Pembroke to Ireland then up the west coast and over to Scotland and home..  2000 miles in 21 days.  Another did most of the UK then on to Norway then back via Scandinavia to Calais.  Possibly into the Arctic Circle can’t remember!

Europe – France, Monaco, Spain, Benelux, Germany, Switzerland, Italy, east to Istanbul, Baltic states, Scandinavia, eastern Europe.

Further east – Turkey, various ‘stans, India, Himalayas,  Thailand, Burma (Myanmar), Cambodia, China, Mongolia.  Iran’s ‘new’ visa rules have stopped a few trips there recently.

Round the World – don’t think anyone’s gone all the way round yet.  An intrepid few have gone overland to New Zealand and Australia and one is doing it in reverse coming home from Australia last we heard.  Some of our customers seem to pack an awful lot into a year.

* the term ‘our bikes’ includes Pilgrim tourers and Surlys we have built as custom one-offs, as well as standard Surly, Spa and Dawes bikes we have supplied to happy customers.

Repairs, Rebuilds and Renovations

We are able to undertake most repairs and will always give a fair estimate at no cost or obligation. Most parts can be obtained within a day or two, and we will always agree details in advance.  A repair with full service can sometimes be a more efficient way of dealing with those irritating niggles that take the edge off your enjoyment.

We also do a lot of rebuilds and renovations, such as stripping customer bikes and having the frames re-enameled before rebuilding them to their former glory, or sympathetically updating older tourers and road bikes.  We have also rebuilt customers’ older steel mountain bikes as 26″ wheel tourers, which can be a very effective use of a much-loved old frame.   This is a very satisfying process and we would be pleased to discuss your needs and give an estimate at no obligation.

Bikes we have rebuilt or updated with renovated frames include frames by Roberts, Longstaff, Spooner, Brian Rourke, Schwinn, Carlton and Thorn as well as many more workaday Holdsworths, Claud Butlers, Raleighs, Dawes and others.  They all go out ready for another few thousand miles and decades of use giving pleasure to their discerning owners.

For walk-in repairs we have a £10.00 minimum workshop charge, and will always agree the price before proceeding.


Our standard service charge is currently £65 plus parts – extra may be charged for disassembling headsets, bottom brackets and hubs, as well as hydraulic brake bleeding.  Very dirty bikes will incur a £20 surcharge.

For unusual or difficult jobs such as cutting out corroded bottom brackets our hourly rate is £50.

Standard service items are kept in stock, and other items can be ordered in at short notice.

Luggage, dynamo lighting, parts & accessories

We stock Wildcat bikepacking gear, as well as traditional racks, saddlebags and panniers.  Tubus, Carradice and Ortlieb are all available.

Dynamo wheel and lighting sets are always popular, and we are pleased to fit the wheel and lights for a reasonable cost if required.   Fitting is free if purchased with a new bike.  Prices start at around £220 for a hand-built dynamo wheel and both lights, with USB charging options starting around £280.

Tyres, tubes and chains are always in stock as well as pumps, lights, gloves, overshoes and other essentials.  Just about anything else can be ordered in at a day or two’s notice.


Maps & Guides

We are stockists of local Ordnance Survey maps and a range of cycling and walking guides covering local areas and further afield.

We are genuine lovers of maps and the outdoors and will be pleased to advise on local journeys and good reads.


We are also lovers of good books on all sorts of subjects, from cycling and walking to the outdoors in general and round-the-world and adventure travel to quiet strolls in the fields, woods and downs.  We stock an number of local and less-local guides and are particularly pleased to be able to offer Frank Patterson books and prints – see the blog pages for more details.

We always have stock of new copies of ‘Frank Patterson the Early Years‘ priced at £20, and ‘Memories of Frank Patterson‘ priced at £25.  These can be hard to find new and can turn up second-hand for considerably more for some reason!   We are happy to post these within the UK for a reasonable charge.

Cafe / coffee shop

Our small cafe is open 6 days a week, from at least 9 to 5 Tuesday to Friday and 10 till 4 on Saturdays and Sundays, offering top-quality coffees, teas and hot chocolate for take-away and sit-down customers.

During the week there are times when we have a single member of staff present and can be very busy with our main bicycle work and thus unable to offer sandwiches etc.  We do our best but do get the occasional peculiarly vindictive Tripadviser review which is always hurtful, presumably deliberately so.  We get very good Google and Facebook reviews from a different type of reviewer.

We welcome cyclists, walkers, rail travellers and anyone else who may be passing although we do find it hard to cope with very large parties and can get very busy at times on weekends.   The crowds usually clear after a while if people are prepared to wait a while.  Our electrical supply is very limited so lots of toasted sandwich orders at once can take a while to get through.  Just mentioning it in case anyone comes at a bad time!  We do our best.